25,00€ – 1.000,00€ incl. 19 % VAT, plus shipping costs
Choose a gift card value, add your name, the name of the recipient and an optional message
Gift card will be send to you via mail as a printable PDF
No expiration date
Redeemable at www.ninakastens.com
|destination||shipping costs||order value||estimated delivery time|
|Germany||5,90 €||orders up to 500€||DHL/UPS: 1-4 days|
|Germany||free||orders above 500€||DHL/UPS: 1-4 days|
|Europe||15,00 €||orders up to 500€||DHL/UPS: 3-5 days|
|Europe||25,00 €||orders above 500€||DHL/UPS: 3-5 days|
|World||25,00 €||orders up to 500€||DHL/UPS: 3-14 days|
|World||50,00 €||orders above 500€||DHL/UPS: 3-14 days|
Switzerland: Please contact us in advance for shipping options
Estimated delivery times are in addition to processing times. Orders are typically processed within 1-3 business days. The delivery time is depending on your destination.
Please contact us in urgent cases or for express shipping: email@example.com
Duties and taxes:
If you order from a country outside the EU, we offer a tax-free purchase. The tax is automatically deducted in the check-out area when you enter your shipping address. However the delivery is made on a DDU basis (Delivery Duty Unpaid). This means the recipient will be liable for any local sales taxes or import duties which may be charged on the purchase. For more information, please contact your local customs office.
We only accept returns that have been previously announced to us. Please send us a return request by clicking here if you wish to return your order. The shipping costs for the return must be borne by you. Depending on your location and order value we are able to send you a pre-paid return label.
New, unworn and originally packaged items can be returned to us within 14 days of receipt for a refund or exchange. Please place the items including jewelry box and invoice in the package you wish to return. Please note that any custom made jewelry, engraved jewelry or custom engagement and wedding rings can’t be returned.
DETERMINE YOUR RING SIZE
The most accurate way to determine your size is to measure the inside diameter in millimeters of a ring that fits you well. You can also match the inside of that ring with one of the circles below. To make sure the scale is correct, simply place a credit card against the line. If the card matches, everything is fine. If your ring was placed on the correct size, you should only see the white circle inside your ring. If your perfect fit is between two sizes, we recommend you choose the larger size.
For custom orders, please contact us by email at firstname.lastname@example.org. We will do our best to find solutions for sizes that are outside the specified range.