PAYMENT & DELIVERY:

 

Payment options:

– credit card

– PayPal

– direct bank transfer

 

Delivery:

destination      shipping costs      estimated delivery time
Germany 5,90 € DHL/UPS: 1-4 days
Europe 11,90 € DHL/UPS: 3-5 days
World 11,90 € DHL/UPS: 3-14 days

 

Free shipping on all orders from 500€.
Contact us for tax free orders.

 

Delivery time:

Estimated delivery times are in addition to processing times.

Orders are typically processed within 1-3 business days. 

The delivery time is depending on your destination.

 

Express Shipping:

Please contact us in urgent cases or for express shipping: contact@ninakastens.com

 

Duties and taxes:

For all countries outside of the European Union, delivery is made on a DDU basis (Delivery Duty Unpaid).

This means the recipient will be liable for any local sales taxes or import duties which may be charged on the purchase.

For more information, please contact your local customs office.

 

Returns:

New, unworn items which are in their original packaging may be returned to NINA KASTENS within 14 days

of receipt for refund or exchange (subject to stock availability).

Please include a note with the article you’d like to get in exchange.

The shipping costs for the return must be borne by you.

Please contact us if you’d like to return fine jewelry pieces.